Showing posts from January, 2018

Toxic Emails

Reading this HBR article on erosion of company culture was a bit too close to home. Having been both at sending and receiving end of such emails over the years, I know they help no one. The sender may feel self-righteous for having an unshakable work ethic but for the receiver it can be a mixed bag depending upon their relationship to the sender. As a manager, I have felt peeved that my guys don't know when to stop being tethered to work. I would rather they unplugged and returned ready to thrive. When a manager was checking in on emails from the beach while we the team were hard at work, it made us all feel incompetent as the writer notes.  

There is the tricky business of response etiquette - are we now supposed to keep this overzealous individual "in the loop" on all communications following their first check in ? Or keeping in mind the vacation, send them periodic summaries of our collective accomplishments ? Depending on the personality of the individual we are deali…