Fun little IM conversation at work :
C : Yo
Me : Yoda
C : time for a quick ?
Me : sure
C : who in X team is on point to work with our crew on the production incident with the Y app on Z platform ?
Me : B mainly but there is a whole slew of people that want status every minute
C : very interesting...
Me : why ?
C : because when I met with them to discuss the impacts to their apps due to changes in our architecture everyone in the room was kicking and screaming that they did not own the Y app on Z platform – not now, not ever.
Me : typical of X team. Toss the hot potato around to see who'll catch it and then make it their baby
C : so I figured I'd check with you to see if the prod incident had shaken someone out of the woodwork ;)
Me: it sure it. it shook out a whole army. Let me fwd you the latest on the incident email thread so you have all the names.
C : sweetness. That would be perfect !
Lesson Learnt : There is nothing like a major snafu and a lot of executive attention to bring reluctant application owners out of the woodwork and acknowledge their part in the causing it.
crossings as in traversals, contradictions, counterpoints of the heart though often not..
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