Skip to main content

Being Essential

Reading about Robotic Process Automation use cases for the pandemic made me think about increased adoption of RPA as a business continuity plan once this crisis is over. This crossed my mind while getting a glass of water to drink from my kitchen faucet. The personnel who run the water filtration plant are absolutely essential and continue to go to work as all of us who depend on them stay at home. If they were no longer able to come into work, society would fall apart instantly. It would make sense to automate just about everything possible with ability to operate remotely for this kind of service - to protect against such disaster. Yet, in doing so we would eliminate livelihood for those whose work has real and tangible value. 

 For one thing this crisis had made clear who is essential in society and who is not. Truckers who keep the shelves of our grocery stores stocked are essential - there is no dispute there. A marketer trying to push customers to buy more of what they don't need is not. It would be a welcome societal shift if people were valued for their contribution to society - the healthcare professionals in the front-lines paying with their own lives to save us, everyone who keeps core infrastructure running - water, gas, electricity, sewer, waste collection, internet, phone service and many more. To that end, a good outcome from this crisis would be a focus on real value creation in society and aligning education and employment opportunities to it. 

Labels

Labels:

Comments

Post a Comment

Popular posts from this blog

Part Liberated Woman

An expat desi friend and I were discussing what it means to return to India when you have cobbled together a life in a foreign country no matter how flawed and imperfect. We have both spent over a decade outside India and have kids who were born abroad and have spent very little time back home. Returning "home" is something a lot of new immigrants like L and myself think about. We want very much for that to be an option because a full assimilation into our country of domicile is likely never going to happen. L has visited India more often than I have and has a much better pulse on what's going on there. For me the strongest drag force working against my desire to return home is my experience of life as a woman in India. I neither want to live that suffocatingly sheltered existence myself nor subject J to it. The freedom, independence and safety I have had in here in suburban America was not even something I knew I could expect to have in India. I never knew what it felt t...
111 comments
Read more

Under Advisement

Recently a desi dude who is more acquaintance less friend called to check in on me. Those who have read this blog before might know that such calls tend to make me anxious. Depending on how far back we go, there are sets of FAQs that I brace myself to answer. The trick is to be sufficiently evasive without being downright offensive - a fine balancing act given the provocative nature of questions involved. I look at these calls as opportunities for building patience and tolerance both of which I seriously lack. Basically, they are very desirous of finding out how I am doing in my personal and professional life to be sure that they have me correctly categorized and filed for future reference. The major buckets appear to be loser, struggling, average, arrived, superstar and uncategorizable. My goal needless to say, is to be in the last bucket - the unknown, unquantifiable and therefore uninteresting entity. Their aim is to pull me into something more tangible. So anyways, the dude in ques...
6 comments
Read more

Changing Pace

This blog has been a big part of my life for the last five years. Besides giving me the opportunity to connect with a number of interesting people and share my thoughts and ideas with them, it has been a form of daily meditation for me. No matter what the day threw my way, I made a very deliberate effort to find a little quiet time to write.The process of thinking about what to write and then the act of writing itself worked as an antidote to aggravations big and small. Five and half years ago, when I started Heartcrossings both my personal and professional lives left a lot to be desired for. The only real happiness I had was in being J's mother. While that was often enough to make me forget what I did not have, I sorely needed a third place to call my own and shape in the likeness of my dreams. This blog has been where there were no limits or constraints and that was absolutely exhilarating - it is the reason I have been able to nurture it for as long and as much as I have. A lot ...
25 comments
Read more