The masked faced all around us is becoming a norm but it is yet to feel normal. The anonymity can be liberating sometimes but it makes the distance between people feel more than "social". The idea behind the Civility Mask meets this need to make make the mask a more tolerable thing. The business case is apt:
..when you wear a face mask, you lose your identity. I wanted to address the problem of not being able to see people's emotions, so transparency was the obvious solution. There's a smile hidden behind every mask. In the era of emojis, as we spend our days expressing emotions with emoticons, the world was left paralyzed with a single emoji: ??.
It would be nice to be smile at strangers again, understand if we share a common feeling at a point in time- being bored standing in line, amused at the antics of a toddler, confused by an incoherent announcement over the PA system and so on. These used to the the simple moments of bonding between people who found themselves together in a public place. The mask has eliminated all of that so maybe seeing through glass could restore "civility"
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