It does not surprise me that older generations are more comfortable with implementing more modern tools (including AI) in the workplace. The younger generation is more cautious because they have more to fear and more to lose. Gen Z is ahead of the curve in adopting AI at work, using it to boost productivity and creativity, and often leading by example for older generations. However, they are also wary of its downsides, especially the risk to critical thinking, job security, and the need for ongoing skill development. Their approach is pragmatic: embrace AI for efficiency, but demand ethical use, transparency, and continued human oversight.
My observation in the field suggests that Gen Z can range the gamut. Some are AI evangelists really working on upskilling everyone around them, making this about community development. There are some on the fence, using it surreptitiously while pretending not to care. Yet others can be annoyingly arrogant assuming age confers some special ability on them to see things about how AI is shaping the workplace that older folks just can't see. They discount the value of life experience and having seen seismic changes like going from not having a computer to being on the internet 24/7.
Those older generations have learned useful lessons from those experiences that are germane to what is happening now. The vast majority of Gen Z seems to have included the productivity tools available into their way of life. The level of use and value they get at work may however vary.
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