A smart example for other companies to emulate. Being at home surrounded by people and things that make you comfortable helps employees cope with work environments that are difficult and even toxic. Home can be the buffer from a lot of that. My friend L changed jobs in the middle of the pandemic and does not like her new workplace. Over time she's learned to navigate but it does not make the conditions any better. Recently, she told me that if she had to commute each day to work with these people in a physical office collocated for eight hours a day, she would quit.
The only thing that makes this bearable is she works from home. Can take short breaks between meetings, walk her dog and chat with her old neighbor who is always out in the yard tending her plants. These things keep her sane and not having to spend time with people she has very little in common with. In a physical office, you need to keep your game face on all the time, can't turn off the camera and not bother about it anymore. If some companies go the way of GoCardless, the rest will be forced to follow-suit or lose good talent like L.
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