A couple of folks I know use services like Misfits Market and had good things to say about their experience. Not letting good (even if ugly) food go to waste is cause that can find a lot of supporters. Execution is a different matter. First of the reviews give a potential new customer pause. For me the biggest red flag is lack of visibility to assortment and no bullshit language that explains what I am getting.
The user experience of Misfits leaves much to be desired. Imperfect Foods was slightly better but still not the level of transparency that would make a customer feel comfortable. For all the hype and to my taste unwanted element of surprise, its not clear what useful purpose these outfits serve.
For the most part, you are unlikely making a dent in the food waste problem and not even saving that much money. Though some people end up having a positive experience - probably they are exactly who the service was designed for.
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